Managed IT Services
Visiontech Services Portfolio involves:
- Professional Services
- Managed Services
- Outsourced Skills
- Service Desk Services
- Hosted Services
- Consulting, Audit & Training
Project Implementation Services – Time, material and skill based. Our skilled experts will help you install the IT Equipment irrespective of where you bought it.
Our Style: (PMP Process Adherence)
Day-to-Day SLA Based IT Support Services for your installed IT Infrastructure. On-site, Remote and customized models available to suit your distinguished organizational environment. It covers support services for 360 degree IT Infra encompassing. Comprehensive and Non-comprehensive model.
- End-User Environment (Desktop, Laptop, BYOD, Printer AiO devices OS , Patches, Antivirus)
- Enterprise Environment (Servers, Storage, Backup solution, VMs, Enterprise Apps, all sitting in you IT Server room)
- Managed Network & Telephony (Routing, Switching, Wireless, Campus Wireless, UC, CC)
- Managed Security (Firewall, IDS, Compliance and related Services)
Our Style: (ITIL Process Framework Adherence)
Onsite availability of Domain Specialist is a Vital aspect of IT Services of any organization.
VisionTech International can provide, design, build and manage an efficient, collaborative workplace for all End Users via the Onsite Support
VisionTech International also leverages strong alliances with technology partners like Microsoft, Cisco, HP etc to strengthen Onsite services.
Some of the Onsite Infrastructure Support provided by us are :
- Infrastructure Domain Support for Servers, Networking etc
- Desktop Management Services
- Mobile Device Management
- Directory Services
- Application Services
- Messaging Services
Remote Support has achieved tremendous popularity as it offers valuable benefits such as cost advantage for the day to day IT operations management.
VisionTech International Remote Support service delivery is made available on a 24x7x365 basis. The adoption of cutting edge tools and processes ensures that the services are delivered efficiently and effectively. This helps customers achieve optimized IT infrastructure operations which can support their dynamic business environments.
Some of the highlights of the Remote Support provided by VisionTech International include :
- Remote monitoring services
- Vendor co-ordination
Visiontech offers special skilled resources in order to meet your demands of skill shortage, rapid resource mobilization, scaling and then transitioning programs to delivery.
Visiontech can white label their Service Desk (Single Point of Contact) with your organization’s name. You can use our 24X7 Service Desk for all your ticket/ issue logging without worrying about investing in ticketing tool or resources. Your branches can call our HELPDESK while we remain you FRONT DESK and your internal IT remains at Level 2 onwards support
Our Style: (ITIL Process of Incident and Problem Management)
For organizations to whom the underlying TECHNOLOGY doesn’t matter. All they need is:
- security complied apps to fulfill their business need
- optimize the resource utilization of their employees
- ensure it is simple and user friendly
- And services always up and running
Visiontech offers Hosted Solution on the Cloud to encompass all their Business APPLICATION needs on ‘Pay as you use’ model
- Office 365 – All Standards Office Application (mailbox, word, excel, ppt etc)
- Visiontech Developed ERP application customized to suite your environment (Payroll, HR, Accounting, Sales Force)
- Software based contact center solutions
- Don’t need to own the infrastructure
- Can rent the usage (Opex)
- Pay for what you use
- Do not worry about capacity and scalability
- Increase your employee productivity
- Minimize downtime
Consulting, Audit and Training Services
- Digital & Social Media Services
- Design Infrastructure
- ITIL Implementation
- ISO Certifications
- On-Demand Audits
- On-demand Trainings