Contact info: +9714 3869 786 sales@visiontechme.com

One of Visiontech's core strength areas includes Designing, Implementing and Managing Unified Communication and collabrative solutions for Small, Medium and Large Enterprise sectors.

Visiontech being Avaya Platinum Partner defines the right unified communications solution for your business. Starting from communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more.

Solutions we offer:

  • Communication and Messaging
  • Platform and Infrastructure
  • Video and Conferencing
  • Contact Centres
  • Computer Telephony Integration (CTI)
  • Telepresence

Avaya Aura® Messaging
Unified Messaging Solutions with User Experience Choices and Deployment Flexibility

  • Maintain Productivity with a Familiar User Interface
  • Use an Avaya or Microsoft Exchange Message Store
  • Add a Speech-Based Auto Attendant

Avaya Communicator
Transform How You Interact With Colleagues, Partners, and Customers

  • Use Communications Without Leaving Your Business Application
  • A Single Client Experience Makes it Easy
  • Have Just One Identity

Cloud Application Link
Put Communications in Your Everyday Applications and Workflows

  • Leverage Your Existing Communications
  • Reduce IT Spending
  • Make Communication Tools More Accessible and Available

Multimedia Messaging
Support the Shift to Instant Messaging and Ad-Hoc Communications

  • Rich User Experience
  • Efficient Team Interactions
  • Enterprise-Class Solution

Phones
Avaya Business Telephones Portfolio

VDI Communicator
Virtual Desktop Communications

  • UC with a Software-Only Solution
  • Open Architecture
  • Simplified Deployment

Avaya Aura® Application Server 5300
Unified Communications and Collaboration Designed for Government Installations

  • Enable More Efficient Collaboration
  • Enhance Military Communications
  • Integrate Your Communication Platform and Desktop Access Clients

Avaya Aura® Communication Manager
Voice, Video, and Collaboration Starts Here

  • Communicate and Collaborate with Anyone, Anywhere
  • Reliability at Your Fingertips
  • Designed for IT and Employees

Avaya Aura® Platform
Transform How You Communicate, Collaborate, and Serve Your Customers

  • Cost Effective
  • Resilient
  • Investment Protection

Avaya Aura® Solution for Midsize Enterprise
Bring Large-Scale Communication and Collaboration to Your Midsize Company

  • Large Enterprise Communications Features at a Midmarket Price
  • The Value of Virtualization
  • Grow Your Collaboration

Avaya Aura® Virtualized Environment
Easily Virtualize Your Avaya Applications

  • Network Reliability
  • Flexible Deployment Options
  • Better TCO Today, Increased ROI Tomorrow

Avaya Breeze™ Platform
Take the Fast Lane to Great Communications Applications

  • Reinvent Communications
  • Gain Global-Scale Performance and Reliability
  • Accelerate Digital Business Innovation

Avaya IP Office™ Platform
A Simple, Powerful, Unified Collaboration Solution

  • A Purpose-Built System
  • Business Communications Providing Engagement Everywhere
  • Administration Made Simple

Avaya Pod Fx™
Enable Cloud-Based Communications from a Single Rack of Equipment

  • Virtualization Simplified and Ready to Deploy
  • Slash Total Cost of Ownership in Half
  • Reduce Time to Service

Avaya Session Border Controller for Enterprise
Greater Security for Your Unified Communications Solutions

  • Increased Remote Security for Any Employee, Any Device
  • Easy to Install, Simple to Provision
  • Multi-Tiered Networks

Avaya Snap-ins
Change the Way You Develop Applications

Communication Server 1000
Full-Featured IP Telephony Communications

  • Professional-Grade Business Communications
  • Sized for Growth
  • Continuous Communication

Avaya Aura® Conferencing
Integrated Conferencing on Any Device

  • Never Worry About Availability
  • Save Serious Bandwidth
  • Simplify Your Life with a Single Conferencing Platform

Avaya Scopia® Desktop and Mobile Applications
Face-to-Face Collaboration in Your Mobile World and on Your Desktop

  • Rich User Experience
  • Simplicity Fuels Usage
  • Affordability—What Everyone Needs

Avaya Scopia® Video Conferencing Infrastructure
Advanced Solutions for Now and into the Future

  • Unmatched Density and Scale
  • Video Conferencing and UC Interoperability
  • Unified Central Management

Avaya Scopia® XT Video Conferencing
The Latest in HD Video Collaboration Room Systems and Capabilities

  • Invest in the Most Powerful Video Technology
  • Study the Cost Effectiveness
  • Keep it Simple
  • Contact Centre solution small and enterprise.
  • Interactive Voice Response (IVR)
  • Computer Telephony Integration (CTI)
  • Reporting Module
  • Work Force Management

Contact Centre Solution

  • ACD call centre Solution with Voice and Multimedia Contact Centre
  • Inbound and Outbound Call Centre
  • Multimedia Contact Centre with Email, FAX, SMS, Web Chat and Social Media Integration.

Interactive Voice Response (IVR)

  • Self-service solution through Interactive Voice Response system
  • Automated outbound Dialler & Campaign & Survey applications
  • Proactive out reaching (Voice, Email FAX) for alerts and update.
  • Banking IVR solution application with Pin Code Authentication
  • Voice Recognizing and Voice Authentication.

Reporting and Performance Management

  • Consolidated reporting of Inbound, Outbound and Multimedia Integration in Contact Centre solution.
  • Call and Screen Recording & Reporting
  • Quality Monitoring and Work Force Management
  • Speech and Desktop Analytics
  • eLearning and Training Management
  • Computer Telephony Integration, Agent Screen Popup, Integration to CRM and Context Based Routing.
  • Reporting, wall board and dashboard.
  • Recording Call and Screen and Quality Monitoring
  • Agent screen popup solution for all verticals
  • All major vendor CRM integration
  • Customized application for agent screen with different host interface
  • Voice call tagging
  • Personalized call flow based routing – VIP, Country etc.
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CISCO
SKYPE for Business
polycom
Call billing

Client References

Landmark Group

ADIB

DHL

ESI

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